Last Updated: January 2024
By accessing and using the Bright Reef website (bright-reef.cyou) and our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the modified terms.
Bright Reef provides a produce delivery service connecting New Zealand consumers with local farms. Our services include:
Service availability, product selection, and delivery areas may vary and are subject to change without notice.
To access certain features of our services, you may need to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent purposes.
By placing an order, you make an offer to purchase our products or subscribe to our services. We reserve the right to accept or decline any order at our discretion.
All prices are displayed in New Zealand Dollars (NZD) and include GST where applicable. Prices are subject to change without notice, though changes will not affect orders already confirmed.
Payment is processed through secure third-party payment providers. By providing payment information, you represent that you are authorised to use the payment method provided.
Subscription services renew automatically until cancelled. You may pause or cancel your subscription by contacting us at least 48 hours before your next scheduled delivery.
We will make reasonable efforts to deliver products on your selected delivery day. However, delivery times are estimates and are not guaranteed. We are not liable for delays beyond our reasonable control.
You are responsible for providing accurate delivery information and ensuring a suitable delivery location. If delivery cannot be completed due to incorrect information or inaccessible locations, additional delivery fees may apply.
We strive to deliver the freshest possible produce. If you receive products that do not meet our quality standards, please contact us within 24 hours of delivery.
Due to the perishable nature of our products, we do not accept returns. Instead, we offer credits or replacements for legitimate quality concerns, assessed on a case-by-case basis.
All content on this website, including text, images, logos, graphics, and software, is the property of Bright Reef or our content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent, except for personal, non-commercial use.
When using our website and services, you agree not to:
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
To the maximum extent permitted by law, Bright Reef shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
You agree to indemnify and hold harmless Bright Reef, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, or your violation of these terms.
Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of these sites.
These Terms of Use are governed by the laws of New Zealand. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of New Zealand.
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Bright Reef regarding your use of our website and services.
If you have any questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: Level 2, 45 Commerce Street, Auckland CBD, Auckland 1010, New Zealand