Information presented on this website is advertising in nature

Contact Bright Reef

Questions about our services, delivery areas, or farm partnerships? Our team is here to help. Reach out through any of the channels below.

Get in Touch

Address

Level 2, 45 Commerce Street
Auckland CBD, Auckland 1010
New Zealand

Working Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

Delivery Areas

Auckland Region
Wellington Region
Christchurch Region
Additional areas coming soon

Send Us a Message

Frequently Asked Questions

Quick answers to common questions about our services

Can I customise my box contents?

Currently our boxes are curated based on seasonal availability. However, you can note preferences or allergies during signup, and we will accommodate where possible. Full customisation is planned for late 2025.

What if I am not home during delivery?

No problem. During signup, you nominate a safe delivery location such as a porch, garage, or with a neighbour. Our drivers leave boxes in insulated packaging that maintains freshness for several hours.

How do I pause or cancel my subscription?

Email us at least 48 hours before your next scheduled delivery. You can pause for up to eight weeks or cancel anytime with no fees. Reactivation is equally simple.

Do you deliver outside the main centres?

We are actively expanding coverage. Currently we serve greater Auckland, Wellington, and Christchurch. Regional expansion is underway with Hamilton and Tauranga expected by mid-2025.

Quick Help

  • Check our coverage area during signup
  • Delivery issues? Contact us same day
  • Subscription changes need 48 hours notice
  • Corporate orders have dedicated support
  • Farm partnership enquiries welcome

This website provides general information about locally sourced produce and eco-market services. Individual product availability varies by season and region. Nutritional benefits depend on numerous factors including storage conditions and individual dietary needs. Always consult with a healthcare professional regarding specific dietary requirements. Results and experiences may differ between customers. Bright Reef does not guarantee specific outcomes from using our services.